Professional Experience

Professional experience section represents your opportunity to highlight your qualifications and achievements. Give careful thought and consideration to what you include under each job description, because your resume experience will make or break getting the interview.

Your challenge here is to briefly, yet aggressively describe your professional experience. For each position, you want to highlight four important things: what did the company do, your challenge, your accountability, and your achievements.

Resume Experience

Resume Experience Section Examples

Communications

Assistant Manager, Branding and Corporate Communication Group (9/2008 - present)

  • Hitachi America, Ltd., Tarrytown, NY
  • Directed corporate and business external and internal communications.
  • Created and maintained different social networking tools for the company, such as Facebook, Twitter, Flickr, LinkedIn, Pinterest, or Foursquare.
  • Managed sponsorships with various media partners.

Director of Community Relations (7/2003 - 7/2007)

  • Hearthstone Alzheimer Care, White Plains, NY
  • Created and organized different entertainments initiatives for customers, and prospects.
  • Increased brand presence in Internet using different online sites such as Facebook and Twitter.

Public Relations Manager (7/1998 - 2/2002)

  • St. Vincent's Hospital, Harrison, NY
  • Directed corporate and business external and internal communications.

Accounting

Data Processing (1987 - Present)

  • Elan Data Makers, Vancouver, BC Canada
  • I am responsible for the processing of accounting and cargo documents.
  • Being aware of time constraints, it is imperative that the documents be processed in a timely and efficient manner.

Host and Bartender (1986 - 1986)

  • Expo 86, Vancouver, BC Canada
  • My responsibility was to greet, host and bartend to the visitors of Expo 86, in Vancouver, BC.

Production Assistant (1986 - 1986)

  • Green Thumb Theatre For Young People, Vancouver, BC Canada
  • As the Production Assistant, my tasks included helping the actors/actresses/, directors, working with sponsors, and ticket sales. Anything and everything to make a successful show.
  • Adjuster, Investigator and Collector

TCR2 BI Claims Supervisor (December 2011 - Current)

  • Geico, Dallas, Texas United States
  • Actively directing and coordinating the activities of a team of Bodily Injury Claims Adjusters. Effectively settle injury claims timely and at a fair value. In addition, develop my team members so they can be successful in their position. Maintained top quartile results through out the year.

Administrative Assistant

Patient Cooridnator ( 02/09 - Present)

  • ENT and Allergy Associates, White Plains, New York USA
  • 3 years receptionist/multi-line phone experience.
  • Trained new hires.
  • Tracked and maintained office assets, managed expense reports, and ordered supplies.
  • Internal Audits.
  • Greeted and directed professional visits.
  • Used MS Access database software to keep records of clients, invoices, payments and cancellations.

Administrative Assistant ( 05/06 - 12/09)

  • Lori Kendra, Fishkill, New York USA
  • Organized Director's calendars, travel arrangements, meetings, and events;
  • Supported sales department head and directed reports for the team selling.
  • Developed and managed different plans, dealt with budgets and supervised projects from the beginning until the end.
  • Created a motivated team through a positive and a proactive leadership style.

Automotive and Body

Regional Manager (11/2012 - Present)

  • Superior Wash, Verona, Virginia United States.
  • Regional Manager for Superior Wash. Wash trucks in the western Virginia area.

Junior Manager (03/2008 - 10/2012)

  • Richmond Pool and Patio, Richmond, Virginia United States
  • Assisted in the installation and maintenance of pools, hot tubs and complimenting equipment.

Bank Manager

Associate Vice President and Branch Manager (2005 - till date)

  • Kotak Mahindra Bank Ltd, Currently in Chennai, Tamil Nadu India
  • Responsible for Managing the Bank Branch administration and Business Development and achieve the targets of Revenue, Client additions and cross products sales through best Banking Practices. To act as a mentor for the team and help them deliver their best for the business. involved in new product developments, strategy formulations and market development activities as well as mediating with Banking Regulators for the region.

Cafeteria and Food Service

Registered Nurse (5/1989 - Present)

  • Clay County Hospital, Flora, Il
  • Registered Nurse with 25 years of providing medical care and support to patients of all ages. Excellent customer service and service recovery skills. Positions including a working manager for up to 20 staff with diverse backgrounds and skill sets.

Account Management

Branch Manager (August 2000 - current)

  • Bansalan Cooperative Society, Aspilla Building Quirino Drive Kidapawan City, Cotabato Philippines.
  • Designed, organized and managed advertising campaigns for clients and for the company.
  • Ensured results met clients' expectations.
  • Managed daily operations, dealt with customers and supported and worked with the management to motivate growth.
  • Worked in leadership and execution organizational issues such as succession planning, talent or performance management.
  • Coordinated communications and briefings for new employees.

Construction Manager

Superviser - ( 2012 januarish - current)

  • mcristo demolition, castlton on the hudson, NY USA
  • Informed about deficiencies in safety practices and equipment to the construction foreman.
  • Maintained company vehicles and equipment safety always treat them as if they were mine.
  • Performed general laborer work such as going over work scope with crew and installing a perfect work scheme
  • Cleaned tools and equipment after each work day.
  • Delivered construction material.

Customer Service Management

Night Auditor ( July 13th 2013 - Current)

  • Holiday Inn Express, Plantation, Florida United States
  • Dealt with client problems and complaints keeping cordial and helpful.
  • Reconciled payments with total sales.
  • Anticipated customers' needs and recommended products.

Electrical and Electronic

Manager - ( 2003 - 2012)

  • Austal USA, Mobile, Alabama United States
  • Managed Electrical Department with Leadership Team of 25 and 220 Production Employees, Overseeing multiple Commercial and Naval Projects Reporting to Upper Management and Client on Cost and Schedule.

Engineering Management

Project Manager - ( April 2011 - Today)

  • Seyco/DHN, Guatemala, Guatemala Guatemala
  • Responsible for all operation activities related with project management. Supervise purchase of materiales, rent of machinery, project financial performance, contracting, field execution, contracts, organize project activities, projet schedule. Commissioning of projects and handover with clients.
  • Enlisted

Automated Logistics Specialist (11/2005 - current)

  • US Army, Killeen, TX US
  • Set up, fixed and maintained electronic systems in good condition.
  • Operated and maintained communication equipment in good condition.
  • Took rapid and advantageous decisions to fulfill each mission.

Financial Management

Budget Officer (12/2011 - 09/2012)

  • United States Army, FT Wainwright, AK United States
  • Served as the Budget Officer and Chief, Budget Branch for Bassett Army Community Hospital. Provided budgetary technical leadership for all activities with budget reporting responsibilities. Administered a complex annual budget program of direct and reimbursable funds involving numerous appropriations. A technical authority on budget formulation and execution of a multi-million dollar, multi-Appropriation budget

Budget Analyst ( 11/2004 - 11/2011)

  • United States Army, FT Wainwright, AK 99705
  • Responsible for the total budget program in Army’s decentralized system that supports a substantial population of military, family members, retirees, civilian employees. Provides budgetary technical experience for all assigned activities with budget reporting responsibilities.

General IT

Secretary and IT Engineer (10 october - until now)

  • Sirt Gulf for Gas Projects, Tripoli , tripoli libya
  • Controlling all electronic devices including computers, Site Camera which is connected with ADSL line , controlling Network using ISA Server , installing telephone lines starting from the cables to the tone using Telephone Central TDA 100 and 200 and controlling the Central using the related software, Computer software and hardware trouble-shooting and making a monthly inventory of computer spare parts .

IT Manager, Fixer, Driver (september 2011 - may 2012)

  • Aegis Security Services , tripoli, T libya
  • Controlling all electronic devices including computers, Site Camera which is connected with ADSL line , controlling Network using ISA Server , installing telephone lines starting from the cables to the tone using Telephone Central TDA 100 and 200 and controlling the Central using the related software, Computer software and hardware trouble-shooting and making a monthly inventory of computer spare parts .

IT Responsible (july 2008 - Feb 2011)

  • Summa, Tripoli, T libya
  • Controlling all electronic devices including computers, Site Camera which is connected with ADSL line , controlling Network using ISA Server , installing telephone lines starting from the cables to the tone using Telephone Central TDA 100 and 200 and controlling the Central using the related software, Computer software and hardware trouble-shooting and making a monthly inventory of computer spare parts .

IT Engineer (march - september 2006)

  • Challenger LTD, tripoli, T libya
  • Controlling nearly 26 PCs using Wireless Network without any server, solving all problems of connecting to the Internet and the regular trouble-shooting including Printers, HDD , Etc

Human Resources

Gourmet catering (June 2003 - 2009)

  • Christi's Cravings , Corona , CA USA
  • Collaborated with the operations manager to perform in the most efficient way to meet the company's expectations.
  • Ensured results met clients' expectations.
  • Managed daily operations, dealt with customers and supported and worked with the management to motivate growth.
  • HVAC and Refrigeration

Service Manager (4/5/04 - 3/20/13)

  • Atlantic Service and Supply, Tyler, Texas Smith
  • Responsible for the day to day operation of Branch. Manage personal, payroll, deposits, truck fleets, scheduling of jobs, bidding of jobs correspond with customers as well as perform HVAC service manager duties for the Fort Worth branch such as securing mechanical permits, customer service and giving finale approval of HVAC equipment sizing

Coordinator of In-house Branded Goods ( November 2010 - August 2012)

  • Blackbird Inc., Seattle, Washington USA

Store Manager/Buyer (2004 - 2005)

  • Blackbird, Seattle, Washington USA

Installation and Repair

Maintenance Supervisor (january, 2010 - present)

  • davis prpoerty management, kissimmee, Florida United States
  • MAintenance supervisor trouble shoot all hvac units repair and install. Do electrical repairs. make apartments ready, Deal with all the vendors. Do state inspectons.

Logistics Manager (February 15 1999 - Present)

  • MACtac, Columbus, Indiana USA
  • Supervised and coordinated daily shipping and receiving tasks such as packaging, shipping and document generation.
  • Collaborated with sales department to meet customers' expectations.
  • Operated forklift truck to pile and retrieve diverse materials and supplies following the company regulations.
  • Consulted with freight companies about shipping delivery times.

Management

Assistant manager (5-5-12 - current)

  • Seaboard farms, Guymon , OK USA
  • Daily scheduling
  • Payroll
  • Training
  • Hiring
  • Data entry
  • Managing and planning throughput

Management

Farm Manager (8-12-11 - current)

  • Seaboard farms, Guymon, OK USA
  • Daily scheduling
  • Payroll
  • Training
  • Hiring
  • Data entry
  • Managing and planning throughput

Management

Farm manager ( 2-12-2001 - 8-11-11)

  • Murphy BrownLLC, Texhoma, OK USA
  • Daily scheduling
  • Payroll
  • Training
  • Hiring
  • Data entry
  • Managing and planning throughput

Management

Team Leader (2-12-1999 - 2-11-2001)

  • Murphy BrownLLC, Texhoma, OK USA
  • Meet weekly targets
  • Meet quarterly targets
  • Daily scheduling
  • Time keeping
  • Managing inside enviroment

Resident Store Manager (1979 - 1989)

  • Macys, Frederick & Nelson, Lamonts, Seattle, Washington USA
  • Manage and oversee large retail department store.
  • Responsible for sales, operation and support personnel.
  • Managed multi layered levels of management.
  • Knowledgable in all areas of department store assortment including fashion, cosmetics and hardlines.

Owner (1990 - 1997)

  • Ekaterina/St. George Trading Co., Seattle, Washington USA
  • Owned and operated Russian arts and crafts business.
  • Exporting fine art, collectibles and hand made folk art from the ex-Soviet Union.
  • Producing seasonal exhibitions and art shows in Seattle Washington & Salt Lake City.
  • Selling both wholesale and retail.
  • Establishing cottage industries both in the USSR and United States.

Management

Local Sort Supervisor (July 2015 - Current)

  • UPS, Kosciusko, MS
  • Management of team to ensure maximum efficacy and accuracy.
  • Nightly payroll for the center including drivers and hourly workers utilizing GTS. (imputing, coding, and error correction)
  • Consistently met or exceeded productivity goals by ensuring pull time adherence and staying within allocated time frames per worker/shift.
  • Handled all aspects of new hire orientation, training and safety training both for regular hourly and seasonal workers.
  • Adhered to UPS ongoing training programs and ensured workers also followed through and understood new or continued training.
  • Ensured safety compliance at all times in accordance with both UPS and OSHA standards.
  • Maintained effective communication with the management team both in center and at the district level,
  • Prepared team for audits by positively reinforcing good habits and offering constructive evaluations.
  • Maintained certification as a designated responder for hazardous material spills and acceptance auditor for hazardous material shipments.

Management

Package Handler (April 2010 - July 2015)

  • UPS, Kosciusko, MS
  • Loading and unloading of trailers and UPS trucks.
  • Scan boxes to correct destination and ensured proper trailer placement.
  • Received training and functioned as both smalls and international clerk when needed.
  • Received training and functioned as both next day air and address corrections/exceptions clerk when needed.
  • Trained new hires in package car washing procedures.

Warehouse Clerk (2000 - April 2010)

  • Timberland Supply Company, Kosciusko, MS
  • Drove and operated a forklift.
  • Checked in, filled, and shipped orders both for vendors and customers.
  • Maintained a safe work environment for myself and others by adhering to company standards.
  • Maintained product inventory.
  • Assisted customers with order fulfillment.

Marketing

Assistant Director of Marketing (10/2009 - Present)

  • Miraval Resort & Spa, Tucson, Arizona US

Marketing & Communications Manager (09/2006 - 10/2009)

  • Loong Realty Companies / HomeServices of America, Tucson, Arizona US

Assistant Marketing Manager, La Encantada Shopping Center (08/2005 - 09/2006)

  • Westcor / The Macerich Company, Tucson, Arizona US

Marketing Coordinator & Publishing Assistant (08/1999 - 08/2005)

  • Tucson Lifestyle Magazine / Conley Publishing, Tucson, Arizona US

Mechanical Engineer

Facilitator (2008 - 2013)

  • Hope House of Itasca County, Grand Rapids, MN USA
  • General maintenance of 3 buildings wiring, networking, phone systems, building, landscaping, trouble shooting, grounds keeping, plowing, plumbing, office decorating, painting, emergency procedures, and more.

HACCP cordinator (2011 - 2013)

  • Hollywood Pizza Inc., Grand Rapids , MN USA
  • HACCP coordinator, Developed HACCP, SSOP, Recall, SOP, plans for manufacturing plant

Restraunt Manager (2004 - 2009)

  • Hollywood Pizza, Grand Rapids, MN USA
  • Cooking, ordering, inventory, party planning, marketing, hiring, cleaning, computer system maintain,

Operations Management

Grants/Contracts/Financial management (1/1980 - Present)

  • National Institutes of Health, HHS, Bethesda, MD USA
  • I have performed as a grants and contracts administrator as well as a budget and financial analyst for this agency of the U.S. Federal Government. My duties have included the administration of a diversified portfolio of grant and contracts supporting the agency’s biomedical research endeavors, based on Federal regulation and guiding principles for the award and management of these support vehicles. I also served as a Budget and Financial Analyst for five years of my tenure with this agency, supervising a staff of four financial analysts to oversee the allocation and expenditure of grants funds, as well as preparing historical analyses, forecasts and narrative justifications required during the various stages of three concurrent Federal budget year cycles.

Deacon (7/2011 - Present)

  • Saint Martin, Gaithersburg, MD USA
  • Assist the pastor and associate priests with caring of the spiritual needs of parishioners, principally attending parents requesting baptism for their children, participating in liturgical and prayer ceremonies, and attending the spiritual needs of sick and home-bound parishioners.

Personal Assistant

Personal Banker (2010 - 2011)

  • Wells Fargo, Las Vegas, Nevada United States
  • Developed, maintained, and analyzed budgets, preparing periodic reports that compared budgeted costs to actual costs.
  • Advised clients in areas such as compensation, employee health care benefits, the design of accounting or data processing systems, or long-range tax or estate plans.

General Manager (2011 - Current)

  • Origins, Las Vegas, Nevada United States
  • Directed sales actions, trained sales staff and evaluated performance and results.
  • Analyzed customer needs, volume potential, discounts, price ranges and planned sales campaigns to achieve the company objectives.

Production Supervisor and Manager

Production Supervisor (8/1/2008 - Current)

  • California Dairies, Inc, Turlock, CA United States
  • Supervised quality of product and took specific actions to amend detected product fails.
  • Supervised employees in all departments, in all aspects.
  • Detected and repaired malfunctions in equipment.
  • Supervised work, maintenance, and safety aspects.
  • Maintained facilities and equipment as needed, using Preventative Maintenance as well as Master Saitation logs.

Machine Operator / Relief / Office ( 9/9/2003 - 8/1/2008)

  • California Dairies, Inc, Turlock, CA United States
  • Operated Evaporators, Dryers, and all leves of machinary involved in day to day operations.
  • Worked as a Vacation Relief person, allowing experience in all aspects of the plant, from Milk Receiving, to production, to Bagging Operator, through outgoing loads in the wharehouse.
  • Worked in the Front Office, learning the paperwork and scheduling for the plant.

Restaurant and Food service

Store Manager (July 2008 - March 2013)

  • Texas Subs (Subway), Killeen, TX USA
  • Directed the restaurant, trained the sandwich artist, set the production flow and managed inventory.
  • Maintained organization and kitchen cleanliness.
  • Designed catering orders for events that fed up to 300 guests.
  • Ordered food suppliers, ordered beverage suppliers, and ensured that health regulations were followed.